1. Data Controller
tiptop-seo, Via Arma di Cavalleria, 24, 31057 Silea (TV), Italy. info@tiptop-seo.com. +39 0422 369 503. This policy applies to data collected via tiptop-seo.com.
2. What We Collect
- Contact forms: name, email, website URL, service interest, message
- Checkout: first name, last name, email, phone, country
- Payment data: processed entirely by Stripe; we never see card numbers
- Server logs: IP address, browser type, pages visited, timestamps
- Language preference cookie (tts_lang, 1 year)
3. Legal Basis and Purpose
We process data to respond to enquiries (legitimate interest), fulfil service contracts and comply with Italian and EU legal obligations. We comply with GDPR, Italian D.Lgs. 196/2003 as amended by D.Lgs. 101/2018, and guidelines of the Garante per la protezione dei dati personali.
4. Retention
Enquiries: 12 months. Project data: 5 years post-project. Billing records: 10 years (Italian fiscal law).
5. Your Rights
Under GDPR: access, rectification, erasure, restriction, portability. Contact info@tiptop-seo.com. Complaints: garanteprivacy.it.
6. Third Parties
Stripe (payments, stripe.com/privacy). No data is sold or shared with advertisers.